If you add another account to their profile, will same error occur? >I have quite a few machines where after launching Outlook and trying to authenticate, they get a 'something went wrong' errorĭo you mean these users cannot log on email account in Outlook client? Would you mind provide a screenshot for further research? Previous Registration : 14:29:04.000 UTCīut here is the output from the same machine but under a new user profile for another user (I put stars where there was data I didn't feel appropriate to share publicly) +-+ĭiagnostics Reference : User Context : SYSTEMĪD Configuration Test : FAIL Here's the output of dsregcmd /status from a profile with the TPM error So I assume it's something just in those users' profiles, but I'd prefer not to delete the users' profiles if there is a fix that could be done to each instead.Īnyone know how to fix this without completely deleting the user profile off the machine?

If different users log in on the same computers, their Outlooks functions properly. I have quite a few machines where after launching Outlook and trying to authenticate, they get a 'something went wrong' error that Trusted Platform Module has malfunctioned, error code 80090016.